Privacy Policy

Responsible for the data protection in the sense of the data protection laws, in particular the EU data protection basic regulation (DSGVO), is:

Die Zupfgeige
Guitar shop
Owner: Matthias Adler
Adlerstr. 39
D-76133 Karlsruhe
Phone: +49/ 721/ 3 03 03
Fax: +49/ 721/ 377 569
www.zupfgeige.com
E-mail: info@zupfgeige.com

Opening hours shop / reachable by phone: Mon, Tue, Thu, Fri: 10.00 - 12.30 / 14.30 - 18.30 Sat: 10:00 – 14:00, closed on Wednesday

Your rights

You can always exercise the following rights under our contact details:

- Information about your stored data and their processing,
- correction of incorrect personal data,
- deletion of your stored data,
- Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations,
- Objection to the processing of your data with us and
- Data portability, if you have consented to the data processing or have concluded a contract with us.

If you have given us your consent, you can withdraw it at any time with effect for the future.

You can always contact the supervisory authority responsible for you with a complaint. Your competent supervisory authority will depend on the state of your domicile, work or alleged violation. A list of the supervisory authorities (for the non-public area) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Purposes of data processing by the responsible body and third parties

We process your personal data only for the purposes stated in this privacy policy. A transfer of your personal data to third parties for purposes other than those mentioned does not take place. We only share your personal information with third parties if:

- you have given your express consent
- processing is required to complete a contract with you,
- the processing is necessary to fulfill a legal obligation,

processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not disclosing your information.

Deletion or blocking of data

We adhere to the principles of data avoidance and data economy. Therefore, we only store your personal data for as long as is necessary to achieve the purposes mentioned here or as provided for by the various storage periods provided for by law. After discontinuation of the respective purpose or expiration of these deadlines, the corresponding data will be routinely and in accordance with the statutory provisions blocked or deleted.

Collecting of general information when visiting our website

When you access our website, a cookie automatically records information of a general nature. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is only information that does not allow conclusions about your person.

This information is technically necessary to correctly deliver the contents of web pages requested by you and is mandatory when using the internet. They are processed in particular for the following purposes:

- ensuring a hassle-free connection of the website,
- ensuring a smooth use of our website,
- Evaluation of system security and stability as well
- for further administrative purposes.

The processing of your personal data is based on our legitimate interest for the aforementioned purposes of data collection. We do not use your information to draw conclusions about you. The recipient of the data is only the responsible body and possibly the processor.

Anonymous information of this kind may be statistically evaluated by us to optimize our website and the underlying technology.

Cookies

Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard drive. This automatically gives us certain data, such as IP address, browser used, operating system and your connection to the Internet.

Cookies can not be used to launch programs or to transfer viruses to a computer. Based on the information contained in cookies, we can facilitate navigation and enable the correct display of our websites.

In no case will the data collected by us be passed on to third parties or a link with personal data will be established without your consent.

Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can disable the use of cookies at any time through the settings of your browser. Please use the help features of your internet browser to find out how to change these settings. Please note that some features of our website may not work if you have disabled the use of cookies. The shop software requires cookies for the shopping cart function. You can deactivate the setting of cookies through the browser setting and view our site without any problems, but shopping in the online shop can be affected.

Registration on our webseite

When voluntarily registering / creating a customer account in our online shop, some personal data are collected, such as name, address, contact and communication data such as telephone number and e-mail address. If you are registered with us, you can access content and services that we offer only to registered users. Registered users also have the option of changing or deleting the data specified during registration at any time. Of course, we also provide you with information about the personal data we hold about you at any time. We are happy to rectify or delete these at your request, as far as no statutory storage requirements preclude. To contact us in this context, please use the contact details given at the end of this Privacy Policy.

Provision of paid services / purchasing in the online shop

When shopping in our online shop we ask for additional data, such as: Payment details to complete your order. We store this data in our systems until the legal retention periods have expired.

With the payment method Paypal, personal data will be passed on to PayPal for the settlement of the payment. Among other things, this service provider also receives your e-mail address for the assignment of the payment and sending the confirmation. The data will only be passed on for payment processing and stored securely only to safeguard legal retention periods. Your contractual relationships and the privacy policy are based on the transfer to the respective provider.

SSL-Encryption

To protect the security of your data during transmission, we use state-of-the-art SSL encryption over HTTPS.

On the basis of your expressly given consent, we will send you our newsletter or comparable information by e-mail to your specified e-mail address.

For the receipt of the newsletter the indication of your E-Mail address is sufficient. When you sign up to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by email about circumstances relevant to the service or registration (such as changes to the newsletter offer or technical conditions).

For an effective registration we need a valid e-mail address. In order to verify that an application is actually made by the owner of an e-mail address, we use the "Double opt-in" procedure. For this purpose we record the order of the newsletter, the dispatch of a confirmation mail and the receipt of the requested answer. Further data is not collected. The data will be used exclusively for newsletter distribution and will not be passed on to third parties..

The consent to the storage of your personal data and their use for the newsletter can be revoked at any time. Each newsletter has a link to it. In addition, you can unsubscribe from this website at any time or inform us of your request via the contact option indicated at the end of this Privacy Notice.

Contact

If you have questions of any kind contact us by e-mail or contact form, give us your consent for the purpose of establishing contact. This requires the specification of a valid e-mail address. This serves for the assignment of the request and the subsequent answering of the same. The specification of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. After completing the request you will automatically delete personal data.

Embedded YouTube-videos

On some of our websites we embed Youtube videos. The corresponding plug-ins are operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, it will connect to Youtube's servers. Youtube will be informed which pages you visit. If you are logged into your Youtube account, Youtube can assign your surfing behavior to you personally. This can be prevented by logging out of your Youtube account beforehand.

If a Youtube video is started, the provider uses cookies that collect information about user behavior.

Anyone who has disabled the storage of cookies for the Google Ad program will not have to expect such cookies when watching YouTube videos. Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.

For more information on data protection at "Youtube", see the privacy policy of the provider at: https://www.google.de/intl/de/policies/privacy/

Change of our privacy policy

We reserve the right to amend this privacy policy to always comply with the latest legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. Your new visit will be subject to the new privacy policy.

Questions about privacy

If you have questions about privacy, please write us an email or contact us personally. You can always get a comprehensive overview of the data collected about you. Furthermore, you can have your data deleted at any time by sending us a short message. Please contact us at:

The privacy policy has been created with the privacy statement generator of activeMind AG.

Die Zupfgeige - Guitars and Guitar Workshop -
Guitar shop in Karlsruhe - Germany, classical and acoustic guitars, guitar making, repair shop, sheet music and accessories, Privacy Policy